Who we are
This website is operated by Isabelle Crossley Coaching.
Our website address is: https://isabellecrossley.com
For the purposes of the General Data Protection Regulation (GDPR), the data controller is:
Isabelle Crossley Coaching
Email: [email protected]
Location: European Union
Why we collect data
We collect personal data only for the following purposes:
- to respond to enquiries submitted through the contact form
- to manage and display comments on blog posts
- to maintain the security and proper functioning of the website
We do not use personal data for marketing, automated decision-making, or profiling.
Legal basis for processing personal data
Under the GDPR, we process personal data on the following legal bases:
- Consent: when you voluntarily submit information via a contact form or leave a comment
- Legitimate interests: to respond to enquiries, prevent spam, and ensure the security and functionality of the website
You may withdraw your consent at any time by contacting us using the details below.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
The information we collect when you leave a comment includes:
- Your name (as entered in the comment form)
- Your email address (not displayed publicly)
- Your website URL (optional)
- Your comment content
- Your IP address
- Your browser user agent string
- The date and time of your comment
This data is collected to:
- Display your comment on the relevant blog post
- Enable communication if we need to respond to your comment
- Prevent spam and abusive content
- Maintain the security of the website
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture (if you use Gravatar) is visible to the public in the context of your comment.
You may request deletion of your comments at any time by contacting us at [email protected] visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
When you contact us through the website contact form, we collect the personal information you choose to provide, such as your name, email address, and message.
This information is used solely to respond to your enquiry or discuss potential services.
We do not share this information with third parties and do not use it for marketing purposes.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
The website uses cookies in the following ways:
Comment cookies: If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Session cookies: When you visit the site, temporary session cookies may be set to ensure the website functions properly. These cookies do not contain personal data and expire when you close your browser.
Administrative cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and expires after 1 day.
You can control and delete cookies through your browser settings. However, disabling cookies may affect the functionality of the website, including your ability to leave comments.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos or images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
We do not sell or share your personal data with third parties, except in the following limited circumstances:
- Gravatar (Automattic): If you leave a comment and use Gravatar, your email address (in hashed form) is shared with Gravatar to retrieve your profile picture. See Gravatar’s privacy policy: https://automattic.com/privacy/
- Spam detection services: Comment data may be processed by automated spam detection services to prevent abusive content
- Legal requirements: We may disclose personal data if required to do so by law or in response to valid requests by public authorities
We do not use your data for marketing purposes or share it with advertisers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
Contact form submissions are retained only for as long as necessary to respond to enquiries and for reasonable record-keeping purposes, after which they are securely deleted.
What rights you have over your data
Under the GDPR, you have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request erasure of your personal data
- request restriction of processing, where applicable
This does not include any data we are required to keep for administrative, legal, or security purposes.
To exercise your rights, please contact us at: [email protected]
Where your data is sent
Visitor comments may be checked through an automated spam detection service to prevent spam and abusive content.
If you leave a comment, your data (name, email, IP address, comment content) may be processed by:
- Our website hosting provider (to store and display comments)
- Gravatar (Automattic), if you use this service for your profile picture
- Spam detection services (to filter malicious comments)
All data transfers are conducted in accordance with GDPR requirements.
Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website functionality. The latest version will always be available on this page.